Revel Nova (Gen 1) - 2 Person Full Spectrum Infrared Cedar Sauna

I purchased a Revel Tampere 3 Person Traditional Finnish Sauna expecting a premium, safe product. Unfortunately, after normal use, the Harvia heater scorched the internal timber wall because it did not have the manufacturer’s required clearance.

A licensed electrician inspected the sauna and confirmed the heater had to be moved approximately 35 mm to comply with Harvia’s minimum clearance requirements.

Revel also confirmed in writing that the heater mounting brace was installed during manufacturing.

Despite this, Revel has refused to replace the damaged panel or the sauna. They have since advised the model has been discontinued, replacement panels are no longer available, and instead suggested I sand the burnt timber myself.

To make matters worse, the original factory mounting bracket is permanently fixed and cannot simply be “remounted” as they suggested.

A new mounting point had to be created to relocate the heater, and this has now caused the heater to begin marking the fold-down seat as well.

After weeks of trying to resolve the matter directly, I have been left with no option but to escalate the dispute to Fair Trading under the Australian Consumer Law.

Very disappointed with both the product and the after-sales support, especially considering the premium price paid.

Loving our Revel Virta 2 person sauna so far (about 2 months since we bought it). I'm using it about 3-4 times a week right now. It looks great, is lit very nicely, is comfortable for 2 people and heats up pretty quickly. Being right next to our pool and a cold shower I get the benefit of rapid temperature change too.

I have used my fair share of saunas and this is by far one of the simplest ones yet. Effortless and such a great design! Wish I had invested sooner… thanks for the customer service team for being so easy to deal with. I can’t wait to purchase my ice bath next!

I love my sauna and use it 4 or more times per week. Still using it and it hasn’t lost its appeal even after 12 months. The sauna is still performing perfectly.
One downside is that I bought the 4 person sauna and it isn’t long enough to lie flat on the bench and if I had to purchase again I would get the 8 person size.
Also read the fine print. You do need 25 Amp power to the heater which needs to be installed by an electrician and buried 60cm which for me was more costly than expected as it required cutting through a section of concrete driveway.
I still love my sauna and would definitely buy it or a bigger one again if I ever move house.

I couldn’t be happier with my Revel Sauna! The quality is excellent - easy to assemble and it delivers an amazing sauna experience. What truly sets Revel Saunas apart though, is their customer support. From pre-purchase questions to warranty claims, their support team (Vanessa) was responsive, knowledgeable, and genuinely helpful every step of the way. I highly recommend both the product and the people behind it!

Loving my sauna so far! It’s easy to use, super comfortable - I’m excited to get up in the morning and have my sauna time. A perfect size for fitting in my spare bedroom, and it looks great too.

Use this as a cool and warm tub daily and sleep so much better.

We love our setup from Revel, to deal with the team has been professional and a pleasure and on point. Nothing was too hard, from start of the process to install and setup. We are now looking after our selves and already noticing improvements and benefits in our life! Playing sport and keeping fit at my age, takes its toll, to have these benefits at home great reduces recovery time and helps my body, mind and mental preparation. Thanks to the team at Revel

Apart from the aesthetics, the Duo Ice Bath is the perfect addition to my Sauna routine and allows me to use the Sauna in the summer months when I'm heating the pool. Very happy with the Revel Ice Bath and would highly recommend!

By far the best purchase I’ve ever made! The setup is extremely easy and the performance of the unit is even better. Has made me feel better than ever! I sleep so much better and the added benefit of weight loss has made this a daily routine for me! Couldn’t recommend higher.

I absolutely love the Revel Glacier Duo Ice Bath! It has become a staple in my daily recovery routine, and the quality is unmatched. I typically use it in combination with my Revel Aura Infrared Sauna, doing 3-minute cold plunges at 4°C between 20-minute sauna sessions. This contrast therapy has worked wonders for my recovery and overall well-being.

The design of the Glacier Duo is sleek, and the temperature control is incredibly precise, which makes it easy to get that perfect chill every time. It’s also spacious enough for a comfortable plunge but compact enough to fit seamlessly in my space.

For anyone serious about recovery or simply wanting to add cold exposure to their health routine, the Glacier Duo is hands down one of the best investments you can make. Highly recommended!

The Revel Aura has been a total game changer for my recovery routine, especially after a long day at work. I also got the glacier duo cold plunge for contrast therapy...it’s a quick, effective way to reset. I usually do 20 minutes in the sauna followed by 3 minutes in the ice bath, repeating the cycle a couple of times and makes my recovery and sleep so good!

It heats up fast, and the full-spectrum infrared feels amazing. It's helped reduce my muscle soreness and stress after hard workout days. If you're looking for a convenient way to improve recovery at home, this setup is so good!

I have had this Sauna about a month, it's amazing !! I have used it nearly daily!!
Both my wife & I both fit in the Sauna together!! The product is very well finished & we are extremely happy with it!!

This has been a great purchase
From the advice on phone which will suit my needs, delivery was easy and also replacing a small damaged stand was flawless. Assembly very simple and the product when up and running has been such a big part of my daily routine and for the rest of my family too.
Super happy with its performance , I highly recommend revel on all levels.

We've been getting plenty of use from our new traditional sauna. It was quite easy to set up, it looks great, and I was suprised how hot it can get. Very happy with it, wish we got it sooner.