What To Expect With Delivery

Q: Do you deliver to my location?

Yes, we deliver to 95% of Australians . Check delivery options by entering your postcode at checkout.

Q: What time will my delivery arrive?

Usually between 6:30AM and 7:00PM . You’ll receive a delivery window and a heads-up call.

Q: Can I get a time frame in advance?

Your delivery window is shared on the morning of delivery to ensure accuracy based on the driver’s route. **Only available to metro and some rural locations, Please consult our customer experience team for more info**

Q: Will you deliver upstairs?

Yes, up to 3 flights of stairs, as long as the product fits through the doors or into lift.

Q: Can I add special delivery instructions?

Yes, just contact us via email, live chat, or call 1800 849 284 .

STRESS FREE DELIVERY

A smooth start to your wellness routine.

At Revel Saunas, we make receiving your sauna or ice bath seamless and stress-free. We don’t just leave it on a pallet in your driveway. We offer room of choice delivery to most metropolitan areas and selected rural locations, so your sauna gets placed exactly where you want it.

Order before 9AM for next-business-day delivery in most metro areas and selected regional centres, As long as the product is in stock in your state’s warehouse.

• Delivery Days: Monday to Friday

• Saturday Delivery: Available in Sydney, Brisbane, and Melbourne metro areas for an additional fee

• Weekend Orders: Orders placed Saturday or Sunday will be delivered from Tuesday

Where It's Coming From
QLD Brisbane .
NSW Kemps Creek.
VIC Victoria.
WA Kewdale.

Delivery Timing
• Deliveries occur between 6:30am – 7:00pm
• You’ll receive a 2-hour delivery window via SMS the morning of delivery
• You’ll get a 30-minute courtesy call before the driver arrives

Room of Choice Delivery
Included for most metro areas.
We’ll bring your unit into the room of your choice (as long as it fits).
Regional? Call 1800 849 284 to confirm availability.

Professional Installation
Want help setting it up?
We offer professional installation via trained Revel partners.
This is a separate service (not included in the product price) and may occur on a different day.
Our team will coordinate this with you after purchase.

Need to Reschedule or Update Your Delivery?
• Call 1800 849 284 at least 48 hours before delivery
• We require a full street address (no PO Boxes or freight depots)
• If you’re not home, we’ll leave a card and rebook your delivery
• Stock ships from your closest warehouse, we’ll keep you informed if delays occur

helpful information

Installation tips.

Ideal Location - For optimal performance and safety, install both Sauna's & Ice Bath's on a solid, level & firm surface.

Special Requirements for Traditional and Outdoor Saunas - These models require a skilled electrician for safe installation. Struggling to find a professional? We’re here to help! Contact us for recommendations within your local area.

Resources at Your Fingertips - Each product comes with an instructional video and a detailed installation manual inside the box.

Need Help? Our dedicated support team is here for you. Reach out to us at info@revelsaunas.com or call 1800 849 284.

VIEW USER MANUALS

Delivery & Install Questions

Do you deliver to my location?

Yes, we deliver to 95% of Australians. Check delivery options by entering your postcode at checkout.

What time will my delivery arrive?

Usually between 6:30AM and 7:00PM. You’ll receive a delivery window and a heads-up call.

Can I get a time frame in advance?

Your delivery window is shared on the morning of delivery to ensure accuracy based on the driver’s route. **Only available to metro and some rural locations, Please consult our customer experience team for more info**

Will you deliver upstairs?

Yes, up to 3 flights of stairs, as long as the product fits through the doors or into lift.

What if I’m not home?

The driver will leave a card. You can reschedule for the next available day. You can also nominate someone 16+ with photo ID to accept delivery.

Can I add special delivery instructions?

Yes, just contact us via email, live chat, or call 1800 849 284.

Can I pick up from a warehouse?

No, we don’t offer warehouse pickups but with fast delivery, we’ve got you covered.

What if I have a dog?

Please secure your dog before delivery to keep both your pet and our drivers safe.

Part of the daily routine - we love it

We love our Tampere 4 Person Traditional Sauna. The delivery process was first rate. The unit was easy to unpack and assemble. The customer support was first rate as we learnt how to use the sauna correctly.

We use the sauna in the middle of the day to take advantage of solar power. The sauna sits nicely in the indoor pool area so that we have easy access to the shower, spa, pool and sauna.

The daily sauna experience is something we look forward to - pure relaxation. We feel more energetic and healthier since we've started using it.

We highly recommend Revel Saunas - great products, great service, great prices. I guess it's ice bath next.................

Hi Pete,

Thank you so much for the glowing review! We’re absolutely thrilled to hear how much you’re enjoying your Tampere 4 Person Traditional Sauna. It definitely sounds like the perfect setup, especially in your pool area! It’s wonderful to know it’s become a part of your daily wellness routine and that you’re feeling the benefits already. We truly appreciate your kind words about the product and service. An ice bath sounds like a fantastic next step. Thanks again for your support!

Revel in Wellness,

Absolutely love it!!

I have used my fair share of saunas and this is by far one of the simplest ones yet. Effortless and such a great design! Wish I had invested sooner… thanks for the customer service team for being so easy to deal with. I can’t wait to purchase my ice bath next!

Hi Kayla,

Thank you so much for the wonderful feedback! We’re thrilled to hear you’re loving your sauna and found it so simple and well-designed. It’s great to know our customer service team made the process easy for you too. We can’t wait to help you with your ice bath next!

Great product but some nuances

I love my sauna and use it 4 or more times per week. Still using it and it hasn’t lost its appeal even after 12 months. The sauna is still performing perfectly.
One downside is that I bought the 4 person sauna and it isn’t long enough to lie flat on the bench and if I had to purchase again I would get the 8 person size.
Also read the fine print. You do need 25 Amp power to the heater which needs to be installed by an electrician and buried 60cm which for me was more costly than expected as it required cutting through a section of concrete driveway.
I still love my sauna and would definitely buy it or a bigger one again if I ever move house.

Hi Burni,

Thank you so much for your thoughtful review! We’re thrilled to hear that your sauna is still going strong and getting plenty of use even after 12 months. We really appreciate you sharing your experience with the setup and sizing as well - it’s valuable feedback for future customers and for us as well. It sounds like you've made the most of your sauna despite the installation challenges, and we’re so glad it’s become such a well-loved part of your routine. If you ever decide to upgrade to the 8-person model down the track, we’d be more than happy to help. Thanks again for your support and kind words!

Great product

Great quality and works perfectly in the sauna. Keeps my head cool—highly recommend!

Hi Angus,

Thank you for your positive feedback on our Revel Sauna Hat! We are thrilled to hear that it is working perfectly for you and keeping your head cool. We appreciate your recommendation and hope you continue to enjoy using our premium heat shield in the sauna. Thank you for choosing Revel!

Revel in Wellness

Love it

Loving my sauna so far! It’s easy to use, super comfortable - I’m excited to get up in the morning and have my sauna time. A perfect size for fitting in my spare bedroom, and it looks great too.

Hi Holly,

Thank you for your kind words. We are thrilled to hear that you are loving your Revel Aura sauna and that it has become a part of your daily routine. Enjoy your morning sauna sessions!

Love my aura I have had it for over 12 months with no issues. Allows me to recover and rejuvenate in my own time and space. Couldn’t be happier Thankyou Revel.

Hi TB,

Thank you so much for taking the time to leave a review. We are thrilled to hear that you are enjoying your Revel Aura sauna and have had no issues with it. We believe that everyone deserves a peaceful and rejuvenating space, and we are happy to provide that for you. Thank you for choosing Revel and happy relaxing!

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Your delivery.

A smooth start to your wellness routine.

Installation tips.

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Let customers speak for us