WARRANTY INFORMATION

At Revel Saunas, your satisfaction is paramount to us. We take pride in the superior quality of our Saunas and Ice Baths, yet we acknowledge that even the finest products can encounter issues. In such instances, our dedicated team is on standby to assist you, ensuring minimal disruption to your relaxation and wellness routine. We maintain a robust inventory of replacement parts for our signature products and, in the rare event that a specific part is unavailable, we will promptly source it for you.

If you need assistance or an update on your claim, contact us at 1800 849 284 or email info@revelsaunas.com
Warranty Table

REVEL SAUNAS

Warranty
Infrared Heater 6 Years *Excluding elements, parts and components subject to wear and tear* 6 months on Heating elements.
Harvia Heater 5 Years* Please see details in heaters.
Cabin 6 Years
Electrical 6 Years
Stereo 1 Year
Labour 6 Months
The Revel sauna range is backed by an industry-leading sauna warranty. Repairs for which warranty claims are made must be pre-approved by Revel and can only be performed by Revel accredited service dealers unless authorised in writing from Revel customer service personnel.
Revel's warranties do not cover any damage to a product caused by or attributable to freight damage, abuse, misuse, improper or abnormal usage, conjunctive usage with other equipment and applications, repairs performed by anyone other than the pre-approved Revel Recovery accredited service dealer or any commitments made be any external warranty. The owner’s manual includes instructions for general maintenance which is the responsibility of the purchaser.
Responsibility for freight or transport expenses incurred in delivering the product to the place of purchase falls upon the customer. Delivery expenses for spare parts sent directly to the owner will be the responsibility of the owner.
This warranty is valid for the original owner of the equipment and is not transferable. Revel Recovery’s obligation under this warranty is limited to repairing or replacing products at the discretion of Revel.
Harvia Electrical heaters - Excluding elements, parts and components subject to wear and tear - 2 years Heating elements - 6 months
This warranty adheres to all Australian Consumer Rights applicable to this product. We take pride in our after sales service. If you have any queries or concerns regarding your Revel Recovery purchase simply contact our friendly customer service team.